Customised Silicone Wristbands - FAQ
Answers to the most frequently asked questions about our customised wristbands.
I only want one wristband - do you accept orders for single quantities?
Good news - there is no minimum order quantity for wristbands ordered on this website. Unlike many of our competitors, we can process single quantity orders personalised to your requirements, making our wristbands a great, affordable gift idea for friends and family.
I want to place a bulk order for customised wristbands - will I get a discount for ordering more?
Yes - we offer huge discounts for bulk orders - single colour bands can be as little as 15p each when you buy larger quantities. This makes our wristbands a good choice for fundraising, business promotions and events.
What size are your wristbands?
Our wristbands are available in three sizes:
- Small: 150mm circumference - recommended for children up to 7 years.
- Medium: 180mm circumference - recommended for children aged 7 upwards and smaller framed adults.
- Large: 202mm circumference - recommended for most adults
What colour wristbands are available?
We have 24 colours available to choose from, some are single-colour wristbands and some are 2-colour bands for a contrast effect.
I can't see the colour I wanted, can you supply wristbands to match what I'm looking for?
If you can't find a colour to suit your needs, please contact us to enquire about availability. We can normally source wristbands in any Pantone colour, so you can match your bands perfectly to any existing colour scheme or branding.
How many letters personalisation can I have on my wristband?
Each side of a single wristband can be personalised with up to 20 characters, and you can choose to have both sides customised, giving you up to 40 characters each band.
How large will the lettering be on my wristband?
The standard font we use for personalisation of wristbands is Arial size 14. At this size, up to 14 characters can be engraved into each side of a band. If your personalisation requires more than 14 characters on any one side, the font size will be reduced in order to fit more on - up to a maximum of 20 characters per side.
Can I have a fancy typeface/font on my wristband?
To request a different font style / typeface, please contact us to enquire.
Can I use symbols in my personalised phrase?
You can include most symbols and punctuation marks within the text of your personalisation. In case of any queries, please contact us to ask for clarification.
How much will my wristband cost?
The price per wristband varies depending on the style of wristband you would like (single colour / contrast colour lettering) and the quantity of wristbands you wish to order. All prices are stated clearly on the product pages, detailing individual wristband costs and the savings that are available on bulk orders.
How much does delivery cost?
Postage and packing costs are calculated based on the total weight and value of your order and will be displayed in your shopping cart before you check out.
How do I pay for my wristbands?
We accept secure online payments via Paypal - this means you can safely pay online with your PayPal account if you have one, or with a credit / debit card, just as you would in a high street shop.
PayPal have over 100 million account holders and is one of the world's biggest online payment processing company. PayPal payments are 100% secure and you do not have to have an account with them. Alternatively, you can opt to pay by cheque. Your order will be processed once funds have cleared.
What personal information will you need to process my order?
We will ask for your name, e-mail address, delivery address details, and other limited personal information when you make a purchase. This information is required only to process and deliver your order, or to contact you about your order. Your information will not be used for any other purpose.
Is my privacy protected?
Yes, your privacy is assured. We will not pass your information on to any other party and we will use your information only to process and deliver your order.
What are the terms and conditions of sale?
Customised silicone wristbands are non-returnable due to their personalised nature. Please ensure that you check all information you supply is correct. We will only consider exchanges and refunds where personalisation is incorrect due to error on our part. Please refer to our terms and conditions for more information about production, delivery and returns.
How long will delivery of my wristbands take?
We aim to deliver your order within 10 days of cleared funds, however, during busy periods this may not always be possible. Please allow up to working18 days before contacting us about a delayed order. In the unlikely event of any extended delay in despatch of your order, we will contact you.
How do I contact you?
Custom Silicone Wristbands works in association with Team Sport Bands, a UK based supplier. If you have a query or enquiry about our wristbands or personalisation service, or an order you have placed, please call us on 01254 492014 or use our contact form.
What can I do with customised silicone wristbands?Customised silicone wristbands are so practical and durable that there is no end to their possible uses! First made popular as fundraising bands for larger charities, wristbands are now a well-established method used by fundraisers to raise awareness and generate funds. Wristbands can be used by schools, clubs, sporting organisations, charities, businesses, individuals...anyone! Whether for fundraising, as security / event wristbands, as souvenirs or personalised gifts, they can work for anyone.